PROSURF Delivery Information
Delivery Information
At PROSURF , we do everything we can to ensure that your order reaches you as quickly as possible and in the best conditions. Our delivery service, in partnership with GLS , guarantees you a smooth, fast and secure experience.
Delivery time
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Metropolitan France :
Your order is shipped within 24 hours after its validation. The delivery time is estimated between 2 to 4 working days after shipment. -
Other European countries :
Delivery times may vary depending on the destination. Typically, it takes between 3 to 6 business days .
Order tracking
Once your order has been shipped, you will receive an email with a tracking link allowing you to follow the progress of your package in real time.
Free delivery from 150€ order
Frequently Asked Questions
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What are the delivery times?
Deliveries are made on weekdays, Monday to Friday, between 9 a.m. and 6 p.m. -
What should I do if I am not there when the delivery takes place?
If you are not there when the delivery person calls, a delivery notice will be left with the necessary information to organize a new delivery or collect your package from a GLS relay point near you.
Contact
If you have any questions or concerns regarding your delivery, please feel free to contact us at prosurf.team@gmail.com . We will be happy to assist you.